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Maya Hotline is available daily from 8 AM to 7 PM for customer support and account concerns.
Call the official hotline: +632-8845-7788.
If you are calling from a PLDT landline, you may use the domestic toll‑free number: 1800-1084-57788.
You can still call outside regular hours to report emergencies.
Emergency reports include lost or stolen phones and unauthorized transactions.
Keep a note of the time and details of the issue so your report is complete when you speak with support.