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If you prefer messaging, you can reach Maya chat support through the official support channels.
Before starting a chat, prepare your account details and a short description of your concern.
If your issue is urgent (lost phone or unauthorized transactions), call the hotline instead of waiting for chat.
Hotline hours: daily 8 AM to 7 PM. Emergency reporting is available 24/7 by phone.
Hotline: +632-8845-7788. PLDT toll‑free: 1800-1084-57788.
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