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If your phone is lost or stolen, treat it as an emergency and report it as soon as possible.
Call the hotline 24/7 for emergency reporting: +632-8845-7788.
Explain that your device is lost or stolen and share the time and last known location.
If you are calling from a PLDT landline, you may use: 1800-1084-57788 (domestic toll‑free).
Regular hotline hours are daily 8 AM to 7 PM, but emergency calls are accepted after hours.
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