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Emergency assistance can be reported 24/7 by phone, even after regular hotline hours.
Call: +632-8845-7788 (available for emergencies anytime).
Common emergencies include a lost or stolen phone and suspected unauthorized transactions.
If your phone is missing, call as soon as you can and describe when and where it happened.
If you see transactions you do not recognize, report them immediately and document the amounts and timestamps.
For faster handling, have your account information ready before you call.